Calgo Privacy Policy
Calgo Partners Corporation a Panama-based company, its parent, and
affiliates (“Calgo,” “we,” “our,” or “us”) are committed to protecting
the privacy of users of the Calgo mobile application (“Calgo App”), our
website at https://go.calgo.io (the “Site”), and related services
(collectively, “Services”). The Calgo App enables users to mine Calgo
Token, a cryptocurrency powering a mobile computing ecosystem that
supports eco-friendly initiatives (e.g., carbon offset simulations), AI
computing advancements (e.g., renewable energy modeling), and
decentralized finance through the Calgo DeFi Aggregator. This Privacy
Policy (“Policy”) explains how we collect, use, share, and store your
personal information, ensuring transparency and compliance with
applicable laws. By using the Services, you accept this Policy and our
Terms of Service at https://go.calgo.io/terms/service, consenting to our
collection, use, disclosure, and retention of your information as
outlined herein. Please review our Terms of Service, which include
liability limitations and individual dispute resolution requirements. IF
YOU DO NOT AGREE WITH THIS POLICY OR OUR TERMS OF SERVICE, PLEASE DO NOT
DOWNLOAD, INSTALL, OR USE THE SERVICES. For EU residents, see “Notice to
EU Data Subjects” below. For Panama residents, see “Notice to Panama
Residents” for local rights.
WHAT WE COLLECT
We collect personal information to provide, improve, and secure the
Services, doing so in three ways: (1) directly from you; (2)
automatically via technology; and (3) from third parties. We may use
de-identified or aggregated data freely and combine it with other
sources.
Information You Give Us
We collect: - Contact and Identity: Name, phone number, email address,
username, social media identifiers (e.g., Facebook login).
- User Content: Messages, comments, feedback in app forums, surveys, or
support tickets.
- Transaction Data: Records of Calgo Token mining, DeFi interactions, or
reward claims.
- Feedback: Survey responses, community participation, or problem
reports.
- Marketing Preferences: Opt-ins for communications or ads and
engagement details.
Know Your Customer (KYC) Verification Information
To comply with Anti-Money Laundering (AML), Know Your Customer (KYC),
and Counter-Terrorism Financing (CTF) regulations, and to ensure only
real individuals mine Calgo Tokens, we collect: - Identity Documents:
Passport, driver’s license, national ID, tax ID, selfie images/videos,
etc.
- Proof of Address: Utility bills, bank statements, or similar.
- Financial Details: Source of funds, purpose of funds, source of wealth
declarations.
KYC data is processed using for efficiency and security. This ensures
compliance with our one-user-per-account policy and legal one-user-per-
account policy and legal requirements.
Information From Others
We may collect: - User-Provided Data: Info from contacts or referrals
(with consent), merged with our records.
- Social Media Logins: Data from Facebook or Apple sign-ins, if you
authorize it.
- Social Media Widgets: Features like “share” buttons may collect
and track data, governed by third-party policies.
Information Automatically Collected
We collect: - Usage Data: Mining frequency, referral invites, app
feature usage, session duration.
- Account Data: Status, language settings, token balances, activity
logs.
- Device Info: Hardware model, OS version, unique identifiers (e.g.,
IDFA, Android ID), IP address, network type, phone number (if provided).
- Phonebook: Contacts (with explicit consent via app permissions).
- Location: General location (e.g., country) or precise data (with
General location (e.g., country) or precise data (with consent) via GPS,
data (with consent) via GPS, Wi-Fi, or cell towers.
- Log Data: Browser type, access times, pages viewed, search terms,
links clicked, prior/next pages visited.
We use cookies, web beacons, and Google Analytics (opt-out at
https://tools.google.com/dlpage/gaoptout) to enhance functionality and
analyze trends.
Permissions and App Store Compliance
The Calgo App may request permissions (e.g., contacts, location) to
enable features like referrals or regional optimization. These are
optional, and you can manage them in your device settings. We disclose
all permissions in app store listings per Apple and Google guidelines.
What We Don’t Collect
We never collect private keys or wallet passphrases. These remain on
your device, processed locally in the Calgo App, and are never
transmitted to our servers. Do not share them with anyone claiming to
represent Calgo.
HOW WE USE INFORMATION
To Provide Our Service We use your information to: - Develop, operate,
improve, deliver, and secure the Services. - Send confirmations,
updates, security alerts, and support messages. - Analyze usage trends
and performance metrics. - Personalize features (e.g., friend
suggestions, eco-project updates). - Enhance security, verify identity
via KYC, and prevent fraud or abuse. - Process mining rewards and DeFi
transactions.
To Comply With Law We use data to meet legal obligations (e.g., AML/CTF
compliance), respond to lawful requests (e.g., subpoenas), and protect
rights, property, or safety.
To Optimize Our Platform We improve user experience, troubleshoot
issues, and provide tailored customer support based on your data.
To Fulfill Your Requests With your consent, we act on specific
instructions (e.g., sharing data with third parties) or enable opt-ins
(e.g., marketing).
SHARING OF PERSONAL INFORMATION
We do not sell your personal information without explicit consent,
except as outlined: - Affiliates: Shared with subsidiaries for
Policy-consistent purposes. - Business Transfers: Shared during mergers,
acquisitions, or insolvency proceedings. - Legal Compliance: Shared to
comply with laws, respond to legal processes, protect rights, or in
emergencies. - Service Providers: Shared with vendors (e.g., hosting,
KYC validators, analytics) to operate Services. KYC validators—verified
Calgo users—access limited data under strict agreements. - De-Identified
Data: Shared in anonymized or aggregate form. - With Consent: Shared
with entities you authorize, subject to their policies. We minimize
sharing and ensure third parties adhere to privacy standards.
USERS OUTSIDE PANAMA
Based in Panama, we may transfer, process, and store your data in
Panama, the U.S., or other regions with varying privacy laws. By using
the Services, you consent to this transfer. EU users, see below.
HOW INFORMATION IS SECURED
We retain data only as long as necessary for this Policy’s purposes,
legal compliance, or dispute resolution, anonymizing it when possible.
We employ industry-standard measures (e.g., encryption, firewalls) to
protect data, but no system is 100% secure. You must secure your account
credentials. We may suspend access without notice if a breach is
suspected, per app store security requirements.
INFORMATION CHOICES AND CHANGES
Accessing, Updating, Deleting
- Log into the Calgo App to view or update your profile.
- Submit requests to access, correct, or delete data at
support@calgo.io, subject to verification and legal limits.
- Withdrawal of consent ends data collection but may terminate
Service access, requiring KYC-verified account deletion. We’ll respond
within 30 days, per app store and GDPR standards.
Managing Permissions
Adjust device permissions (e.g., location, contacts) in your settings to
control data access.
Tracking Technologies
Disable cookies in your browser or opt out of Google Analytics at
https://tools.google.com/dlpage/gaoptout. This may affect functionality.
Contact
Contact Email support@calgo.io with questions or concerns.
Changes
We may update this Policy, effective upon posting with a revised “Last
Updated” date. Continued use signifies acceptance.
CHILDREN
The Services are not intended for users under 13. We comply with the
Children’s Online Privacy Protection Act (COPPA) by not knowingly
collecting their data. If we detect such data without parental consent,
we’ll delete it after notifying the child or guardian.
NOTICE TO PANAMA RESIDENTS
Panama residents may contact Panama’s National Authority for
Transparency and Access to Information (ANTAI) at info@antai.gob.pa or
+507-527-9270 for privacy concerns. Additional rights are outlined at
https://go.calgo.io/terms/privacy.
NOTICE TO EU DATA SUBJECTS
Personal Information “Personal information” matches GDPR’s “personal
data.”
Sensitive Data KYC data (e.g., ethnicity on IDs) is sensitive under
GDPR.
Legal Bases for Processing
Purpose | Legal Basis
Provide Services, Optimize, Communicate, Enforce Terms Legitimate
interests, balanced against your rights.
KYC, Fraud Prevention Legal compliance and legitimate interests in
ensuring real users.
Marketing, Sharing Your explicit consent; withdrawable at
support@calgo.io.
Your Rights
Request to opt-out, access, correct, delete, transfer, restrict, or
object to processing at support@calgo.io. We’ll verify your identity and
comply unless legally restricted.
Cross-Border Data Transfer
Data transfers to Panama/U.S. use your consent or Standard Contractual
Clauses. Contact us for details.
Service Dependency Consent is required for KYC and Service access;
withdrawal ends use.
COOKIES POLICY
Do We Use Cookies?
Yes, we use cookies, web beacons, and similar tech for functionality and
analytics.
What Is a Cookie?
A small file storing data, readable by its issuer.
Why Use Cookies?
To recognize users, store settings, improve the Site, and analyze usage.
How to Disable
Manage cookies in your browser (e.g., Chrome settings) or visit
http://www.aboutcookies.org. Disabling may limit features.